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Customer Testimonials

On Google Reviews February 2020

Great service, very knowledgeable staff. A huge range of skates, both in-line and quads, safety gear, wheels and bearings. Everything you could want to get you skating. They made sure my new Rollerblades fit perfectly and were comfortable. They also help to organise a Wednesday night skate at the docklands! Highly recommended. Cheers.

On Google Reviews January 2020

The customer service here was fantastic. I was a bit intimidated going in as a very new skater, but Billy was super welcoming to my mother and I, and was super informative and extremely helpful. He also recommended a beginner skate I could attend the next night in the city that they help run. I was super nervous to attend but dragged my brother along for moral support and we had such an awesome time. Thank you so much for the assistance Billy, and I know exactly where I will go to for everything skate in the future!

On Google Reviews January 2020

Service is amazing, I arrived pretty close to closing time but the lady kept the shop open for me for way longer than any reasonable person could expect, thank you very much for the great advice and service!!

On Google Reviews January 2020

This place is the bomb!! The staff were all super helpful especially my main man Billy who took all my needs into consideration and made me try on multiple pairs to make sure I had the right size and style of blades. He wasn't pushy and had no issue with me taking a day to decide on the right pair, putting my two choices on hold till the next day. It's this kind of experience that makes me shop local and not online, you can't beat hands on experience and with something like skates you need to be able to try them on and get a feel of what they're like and test run them. There is a real community feel and I'll be attending some of their weekly skating events they hold along with their casual inline hockey games with my sister. Thanks Billy, you da man!!

On Google Reviews Dec 2019

Good product at fair prices. Great customer service - we bought some things online for Christmas. Delivery was across two packages and Jenny was kind enough to follow up delivery details and stay in contact over many days to make sure everything arrived in time. It did and the kids were rapt with the gifts! Thanks!

On Google Reviews Dec 2019

Great service, great range. Had what I needed, when I needed it.

Sent to the shop via email, January 2016
Hi Cuong
You made it all so easy and straight forward. Exactly what I was looking for. My skates and helmet are so amazing. I can’t wait to get them on and get outside. Every time I look at them I smile!

I hope to see you at Wed skate night sometime in the future too.

I appreciated your excellent knowledge and service!
Cheers, Amy

Facebook Review, January 2016
Simply can't fault this place. Being in Sydney I thought it would be difficult but you wouldn't know they were in a different State. So efficient with Email replies, phone calls and nothing is ever a problem. Customer Service excellent! Special Thanks to Matthew who organized and posted my daughters backpack arriving within 24 hrs! I also made a purchase earlier in the year and I can honestly say I've not found a company more accommodating than these people! Great work BAYSIDE BLADES!!

Sent to the shop via email
Hi Cuong,

Wow! That was my first impression of your service I received the first time I purchased my inline skates from you. I have never received such great service and advice from any shop, let alone an online one. When I placed the order I mentioned the size and shape of my feet just to confirm the skates friends of mine recommended would be the right fit.

Bayside Blades actually read it, called me and suggested other skates I would never have considered. They even sped up the freight so I would get the skates before the weekend for free!

Nervous about the fitting, when the skates arrived I tried them on and they couldn't be a more perfect fit. I have never owned skates that didn't hurt my feet, and these are more comfy than my sneakers.

So thank you to Cuong and the Bayside Blades team for the best service around. I have already put in my next order and pledge never to buy skate related stuff anywhere else.

Regards, Joe

Sent to the shop via e-mail;

Hi Matthew
 I just wanted to send you an email to say a big thank you to you guys for putting together our order last week. You guys went out of your way to get our order ready and sent in time. Your service was outstanding and I am absolutely delighted with all of our scooter and skating products. The kids have been over the moon as well.
 
It’s lovely to receive such wonderful customer service. We look forward to dealing with you in the future and we are sure to send some customers your way.
Many thanks
Leah
Moriac VIC 3240

Google Review December 2015;
Incredible service and really really friendly staff. They don't pressure you at all into buying things and are super patient and take lots of time with you. They're extremely informative as well and will happily answer any questions on skating. Danielle, in particular, is awesome if you wanna get into quad skating or derby.

-Vanna